Help Centre

98 Games FAQ — Every Question Pakistani Players Ask, Answered

From registering your account and depositing via Easypaisa or JazzCash to PSL betting markets, bonus terms, and responsible gaming tools — this FAQ covers every common question about 98 Games in plain English.

40+ Questions

Across 7 categories

Urdu Support

24/7 via live chat

Avg 3-Min Reply

Live chat support

PKR Only

No currency conversion

40+
FAQ Questions
7
Topic Categories
<3m
Live Chat Response
24/7
Support Available
Categories
Account & Registration
Deposits & Payments
Withdrawals
Bonuses & Promotions
PSL & Sports Betting
Games & Platform
Responsible Gaming
Still Need Help?

Our support team handles queries in Urdu and English around the clock.

Register Free

No FAQ questions match your search.
Try different keywords or contact our support team.

Account & Registration

8 questions

Visit the Register page and fill in your full name, email address, date of birth, and a strong password. Then verify your Pakistani mobile number via a 6-digit SMS OTP. The whole process takes under two minutes. Once done, your account is active and you can deposit and start betting immediately. 98 Games accounts are free to create — there is no registration fee of any kind.

You must be at least 18 years old to register and use 98 Games. This is a hard requirement and applies to all Pakistani users without exception. We verify age during registration using the date of birth you provide, and we may request identity documentation before processing your first withdrawal to confirm this. Accounts found to belong to users under 18 are closed immediately and any balance forfeited as required by our Terms and Conditions.

No. Each person is allowed one 98 Games account only. Duplicate accounts — even under different email addresses or phone numbers — are a violation of our Terms and Conditions. If duplicate accounts are detected, both may be permanently closed and any balances within them may be voided. If you have lost access to your existing account, use the password reset function or contact our support team rather than creating a new one.

Identity verification at 98 Games is triggered before your first withdrawal or when our compliance team flags an account for review. You will be asked to provide a copy of your CNIC (Computerised National Identity Card). Upload clear photos of both the front and back of your CNIC to the Verification section in Account Settings. Verification is typically completed within 24 hours. Your details are stored securely and never shared with third parties beyond our legal obligations.

Go to the Login page and click "Forgot password?". Enter your registered email address and we will send you a reset link. The link is valid for 30 minutes. Click it, enter a new password, and log in. If the email does not appear, check your spam folder. If your registered email is no longer accessible, contact support@98games.bet from any reachable email and provide your registered mobile number so our team can verify your identity and assist you.

Mobile number changes must be processed by our support team to prevent fraud. Email support@98games.bet from your registered email address, provide your full name, current registered number, and the new number you want to link. Our team will send an OTP to the old number to confirm the change is initiated by the account holder. If the old number is no longer active, additional identity verification via CNIC will be required before the change is approved.

Yes. 98 Games uses TLS encryption for all data in transit and strict access controls for data at rest. Your personal information — name, CNIC, mobile number, payment details — is never sold or shared with third parties for marketing purposes. The full details of how we collect, store, and use your data are in our Privacy Policy. If you ever want to request deletion of your data, contact us at support@98games.bet.

Email support@98games.bet requesting permanent account closure. Our team will process any remaining balance to your verified withdrawal method before closing the account. Permanent closure means the account cannot be reopened — not even with a support request — and you will not be able to register a new account using the same identity details. If your reason for closing is related to problem gambling, please review our Responsible Gaming page first, as a temporary self-exclusion may be a better fit for your situation.

Deposits & Payments

7 questions

98 Games accepts all major Pakistani payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards issued by Pakistani banks. All deposits are processed in PKR. There is no need to convert currency or set up any international payment account before you can deposit and start betting on 98 Games.

The minimum deposit is Rs 200. This applies across all payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card. There is no maximum deposit cap via IBFT or bank card. Easypaisa and JazzCash may have their own per-transaction limits set by those services. If you need to deposit a larger amount, IBFT bank transfer is the most flexible option and carries no additional fee from 98 Games.

Easypaisa and JazzCash deposits at 98 Games are instant in the vast majority of cases. Your balance updates the moment the payment network confirms the transaction, which typically happens within seconds of you completing the payment on the Easypaisa or JazzCash app. If a deposit has not appeared after five minutes, check the transaction status in your Easypaisa or JazzCash app first. If the payment shows as completed but your 98 Games balance has not updated, contact our support team with the transaction reference number.

98 Games does not charge any fees on deposits. The full amount you send will appear in your wallet balance. However, your payment provider — Easypaisa, JazzCash, your bank, or your card issuer — may apply their own transaction fees on their end. These are outside our control. Check with your specific payment provider if you are unsure about their fee schedule before making a deposit.

First, wait five minutes and refresh your wallet page — some IBFT transfers can take a short time to propagate. Then check your payment app or bank statement to confirm the payment left your account and was not declined. If the payment shows as successful on your end but has not appeared in your 98 Games wallet after 30 minutes, email support@98games.bet with your account username and the transaction reference or screenshot. Our team typically resolves these within a few hours.

No. All deposits to your 98 Games account must be made from a payment method registered in your own name. This is a fraud prevention requirement. Deposits from third-party accounts may be declined or reversed, and repeated attempts to deposit from unverified third-party sources can result in account suspension pending review. If a family member wants to play on 98 Games, they should register their own account and use their own payment methods.

Log in and go to Account Settings, then open the Responsible Gaming tab. You can set a daily, weekly, or monthly deposit limit in PKR. Limits take effect immediately. Reducing a limit applies right away. Increasing a limit has a 24-hour cooling-off period before it becomes active. We recommend setting a deposit limit as a default habit — even when things are going well. Full details on all our responsible gaming tools are on our Responsible Gaming page.

Withdrawals

5 questions

Log in to your 98 Games account and go to Wallet, then select Withdraw. Choose your preferred method — Easypaisa, JazzCash, NayaPay, SadaPay, or IBFT bank transfer — enter the amount you want to withdraw, and confirm. Make sure the payment account you are withdrawing to is registered in your name and matches the details on your 98 Games account. Withdrawals to Easypaisa and JazzCash typically process within 10 minutes of approval. IBFT transfers typically complete within one business day.

The minimum withdrawal at 98 Games is Rs 500. There is no maximum withdrawal limit, though very large withdrawals — above Rs 100,000 — may require additional identity verification before they are processed. 98 Games does not charge any withdrawal fees. Easypaisa and JazzCash typically process free of charge as well, but check with your specific provider for confirmation.

Easypaisa and JazzCash withdrawals that have been pending for more than one hour should be flagged to our support team. IBFT transfers that are pending beyond one business day should also be reported. Email support@98games.bet with your account username, the withdrawal amount, the method, and the withdrawal reference number shown in your transaction history. In most cases the delay is at the payment network end and our team can resolve it within a few hours of being notified.

Common reasons for withdrawal rejection at 98 Games include: the destination payment account is not registered in the same name as your 98 Games account; your identity has not yet been verified and the withdrawal exceeds the unverified threshold; your account has an active deposit limit restriction that covers withdrawals; or there is an outstanding bonus wagering requirement that has not yet been completed. Our support team will tell you the specific reason when contacting you about a rejected withdrawal.

Not directly. Bonus funds at 98 Games must meet the wagering requirement before they convert to withdrawable cash. For the welcome bonus this means wagering the bonus amount 1× on bets at decimal odds of 1.80 or higher within 30 days. Once the rollover is complete, the bonus balance becomes part of your main cash balance and can be withdrawn normally. Your bonus balance tracker is visible in your account dashboard under the Bonuses section.

Bonuses & Promotions

6 questions

New 98 Games accounts receive a 100% match on their first deposit, up to Rs 10,000. For example, deposit Rs 5,000 and you receive Rs 5,000 in bonus funds, giving you Rs 10,000 total in your account. The minimum qualifying deposit is Rs 200. The bonus is credited automatically to your bonus balance within seconds of your deposit being confirmed. Full bonus terms are in our Terms and Conditions.

The 98 Games welcome bonus has a 1× wagering requirement at minimum decimal odds of 1.80. This means you need to place bets equal to the bonus amount — on markets priced at 1.80 or higher — before the bonus converts to withdrawable cash. The 30-day validity means you have one full month from the date the bonus is credited to complete the rollover. This is one of the most straightforward bonus requirements offered by any Pakistani betting platform.

Yes. If you have received a referral code from an existing 98 Games member, or a promotional code from one of our campaigns, enter it in the Promo Code field on the registration form. The code will be applied to your account during signup. Some promo codes enhance your welcome bonus or add additional free bets on top of the standard offer. If your code is not being accepted, check it for typos or confirm with the person who gave it to you that it is still valid.

Yes. 98 Games runs regular reload bonus promotions, PSL-specific enhanced odds offers, and seasonal promotions throughout the year. Active promotions are displayed in the Promotions section of your account dashboard once you are logged in. We also send SMS notifications to registered Pakistani mobile numbers when major promotions go live, particularly around PSL seasons and major international cricket tournaments featuring Pakistan.

Log in to your 98 Games account and go to the Refer a Friend section to find your unique referral link. Share it with friends. When a friend registers through your link, verifies their mobile number, and makes a qualifying first deposit, you receive Rs 500 credited to your account. There is no cap on the number of referrals you can make. Your referral dashboard tracks who has registered and which referrals have qualified, in real time. Full details are on the Refer a Friend page.

In most cases the welcome bonus credits within seconds of your first deposit being confirmed. If it has not appeared after 10 minutes, first check that your deposit met the Rs 200 minimum and that this is genuinely your first deposit on this account. Then check the Bonuses section of your account dashboard. If the bonus still is not there, contact support@98games.bet with your account username and first deposit amount — our team will investigate and resolve it promptly.

PSL & Sports Betting

6 questions

98 Games offers comprehensive PSL betting coverage across pre-match and in-play markets. Available markets include match winner, toss winner, top batsman, top bowler, over/under run totals (both team and individual overs), first wicket method, player of the match, and more. In-play markets open once the match starts and odds update in real time as the game progresses. All PSL bets are placed and settled in PKR. Visit the PSL Betting page for the current season's fixtures and markets.

In-play betting — also called live betting — means you can place bets on a match while it is actively being played, not just before it starts. At 98 Games, PSL in-play markets update after every over, wicket, and sometimes after each delivery, depending on the market. This lets you bet with information about the current game state — for example, placing an over/under bet after watching the first power play. In-play odds change constantly so you need to act quickly if you see an opportunity.

The vast majority of PSL bets on 98 Games are settled within 15 to 30 minutes of the official match result being confirmed. Winnings are credited directly to your PKR wallet balance. Complex markets such as player of the match may take slightly longer if the official announcement is delayed. If a bet remains unsettled more than two hours after a match has concluded, contact support@98games.bet with your bet reference number and the match details.

If a PSL match is abandoned before the minimum overs required for a result, 98 Games will void all pre-match bets and return the stakes to your wallet. If a result is officially declared via Duckworth-Lewis method, bets are settled according to that official result. For in-play bets placed while the match was active, the settlement policy depends on the specific market — please refer to the relevant section of our Terms and Conditions for detailed rules by market type.

Beyond PSL and international cricket, 98 Games offers betting on football, tennis, kabaddi, and a range of other sports. Football markets include domestic leagues and international competitions featuring teams popular with Pakistani bettors. The full list of available sports and current fixtures is on the Sports Betting page. The sports catalogue changes seasonally — check back regularly during major tournaments for expanded market coverage.

98 Games displays odds in decimal format — for example, 2.50. This number represents the total return per unit staked, including your original stake. If you bet Rs 1,000 at odds of 2.50 and win, you receive Rs 2,500 total — Rs 1,500 profit plus your Rs 1,000 stake back. Odds above 2.00 mean you win more than your stake if your bet is successful. The lower the odds, the more likely the outcome is considered by the market. Our Betting Odds page has a more detailed explanation with Pakistani examples.

Games & Platform

5 questions

98 Games offers several provably fair crash games that run 24 hours a day, 7 days a week. The core mechanic is the same across crash games — a multiplier starts at 1.00× and increases rapidly. You can cash out at any point before the crash occurs to lock in your winnings at your chosen multiplier. The crash point is determined by a verifiable random algorithm you can audit. Minimum bets start from Rs 50. Visit the Crash Games page for the current game selection.

98 Games features a card games section with popular South Asian titles including Andar Bahar, Teen Patti, and Dragon Tiger, alongside internationally recognised games. Stakes begin from as low as Rs 50, making them accessible for Pakistani players at all budget levels. Winnings are settled instantly to your PKR wallet balance. The Card Games page has the full current catalogue with stake ranges and brief rule explanations for each game.

Virtual sports on 98 Games are computer-simulated sporting events — virtual cricket T20 matches, virtual football leagues — that run on a continuous schedule regardless of real-world sporting calendars. Each event completes in a few minutes, results are determined by a random number generator, and bets are settled immediately after each virtual event ends. They are ideal for Pakistani players who want to bet on cricket-style markets even when there are no real PSL or international matches on. More details are on the Virtual Sports page.

98 Games is fully optimised for mobile browsers on both Android and iOS devices. You can access the complete platform — all sports betting, PSL markets, crash games, card games, and virtual sports — directly through the browser on your phone without downloading anything. The mobile site is designed to work smoothly on Pakistani network connections. If a dedicated app becomes available, registered users will be notified via SMS to their registered number.

If a crash game or card game session is interrupted by a technical issue — your connection drops, the page freezes, or the game crashes — any open bet that was already placed is protected. The system records the bet state at the point of interruption. Refresh the page or log back in and the game should resume or settle the existing bet automatically. If your balance does not reflect correctly after reconnecting, contact support@98games.bet with the time of the interruption and the game name and our team will investigate the session logs.

Responsible Gaming

4 questions

98 Games provides deposit limits (daily, weekly, and monthly), session time reminders, a reality check showing your net betting activity over a chosen period, temporary self-exclusion from 1 day up to 6 months, and permanent account closure. All of these tools are free, available immediately in your Account Settings, and take effect as soon as you set them. You do not need to contact support to activate any of them. Full details and guidance on how to use each tool are on our Responsible Gaming page.

Log in to your account, go to Account Settings, and select the Responsible Gaming tab. Under Self-Exclusion, choose the duration — 1 day, 7 days, 30 days, 90 days, or 6 months — and confirm. The exclusion activates immediately. You will be unable to log in, deposit, or place bets for the duration you selected. Your balance is safe and accessible once the period ends. Self-exclusion periods cannot be shortened once set. If you want permanent closure, email support@98games.bet.

Start by reading through our Responsible Gaming page, which includes a self-assessment quiz and a list of warning signs to look for. If you would like to talk to someone directly, our support team handles responsible gaming conversations with complete privacy and no judgement, in both Urdu and English, 24 hours a day. Email support@98games.bet or use the live chat. We can also activate a self-exclusion on your behalf if you contact us rather than doing it through the settings yourself.

No. 98 Games is strictly for users aged 18 and over. Underage betting is prohibited and any account found to belong to someone under 18 will be permanently closed. If you are aware of a minor using a 98 Games account — including a family member — please report it to support@98games.bet immediately. If you are a parent or guardian concerned about a young person in your household, we can advise on parental controls and account restrictions available through Pakistani mobile networks and device settings.
98 games
About 98 Games Support

Can't Find Your Answer? Our Support Team Is Here 24/7

This FAQ covers the questions our Pakistani players ask most often. But if your specific situation is not covered here, our support team is reachable around the clock via live chat and email, in Urdu and English. We do not use automated chatbots for complex queries — you get a real person who knows the platform.

Most live chat queries are answered within three minutes. Email queries to support@98games.bet are typically responded to within two hours. For account-specific issues — missing balances, withdrawal delays, bonus queries — have your account username and relevant transaction reference ready and the resolution process will be faster.

98 Games also proactively monitors accounts for unusual patterns and our responsible gaming team may reach out directly if they notice something that warrants a check-in. These are not accusatory calls — they are a genuine expression of concern for your wellbeing as a player.

Register Free Responsible Gaming
Platform Overview

What Makes 98 Games Different From Other Platforms in Pakistan

Pakistan has no shortage of betting platforms claiming to be the best. The reason so many Pakistani players settle on 98 Games comes down to a few consistent differences that show up in everyday use.

The first is payments. 98 Games was built from the ground up with Pakistani payment infrastructure in mind. Easypaisa and JazzCash deposits are genuinely instant — not "usually instant" or "instant in most cases." JazzCash and Easypaisa withdrawals process in 10 minutes in the overwhelming majority of cases. That speed and reliability matters enormously to Pakistani bettors who are used to platforms where withdrawals take days.

The second is PSL coverage. During PSL season, 98 Games offers the most comprehensive set of in-play markets available to Pakistani users in PKR. Over-by-over betting, ball-by-ball markets during the death overs, player performance markets — all settled in PKR without any conversion fees or exchange rate complications.

The third is straightforward bonus terms. The 1× rollover at 1.80+ odds on the welcome bonus is genuinely one of the easiest requirements in the Pakistani market. There are no hidden disqualifiers, no market exclusions that make completing the rollover nearly impossible. Most players complete it within their first two or three PSL bets.

98 games
Key Platform Features

Six Things Every Pakistani Player Should Know About 98 Games

A quick-reference summary of the platform features that come up most often in our FAQ and support conversations.

Easypaisa & JazzCash — Instant Deposits

All major Pakistani mobile wallets are supported for instant deposits from Rs 200. No international payment accounts needed. Every transaction is in PKR with no conversion fees applied by 98 Games at any point.

Complete PSL Market Coverage

Every PSL 2025 match is available for pre-match and live in-play betting across dozens of markets. In-play odds update after every delivery and are settled within 30 minutes of the final result being confirmed.

100% Welcome Bonus — Rs 10,000 Max

New 98 Games registrations get a 100% first deposit bonus up to Rs 10,000. The wagering requirement is 1× the bonus at 1.80+ odds. No complicated small print — the bonus works exactly as it says.

Secure Login With SMS 2FA

TLS encryption on every session, automatic session timeouts, and SMS two-factor authentication on new device logins. Your 98 Games account is protected by the same type of security infrastructure used by Pakistani banks.

24/7 Support in Urdu & English

Our support team is available around the clock via live chat and email. Queries are handled in both Urdu and English. Average live chat response time is under three minutes. No bots for complex account queries.

Full Responsible Gaming Toolkit

Deposit limits, session reminders, reality check history, temporary self-exclusion up to 6 months, and permanent closure — all available free, immediately, from your account settings without contacting support.

Get In Touch

Three Ways to Reach the 98 Games Pakistan Support Team

Our FAQ covers the most common questions. If you need something more specific, here is how to get in touch with a real person from our team.

Live Chat

Available 24/7 directly within your 98 Games account after login. Average response time is under three minutes. Handled in Urdu and English by trained agents who know the platform inside out.

Login to Chat

Email Support

Send your query to support@98games.bet. Include your account username and any relevant transaction references. Email queries are typically answered within two hours, day or night.

support@98games.bet

Help Pages

Browse our detailed help pages for in-depth guidance on specific topics — bonus terms, responsible gaming tools, identity verification, and payment methods — all in plain English tailored for Pakistani users.

Responsible Gaming
98 games
Payments in Pakistan

All Your Questions About PKR Payments at 98 Games — Summarised

Payments are the topic our Pakistani players ask about more than any other, so here is a clean summary of everything that matters before you make your first deposit or withdrawal at 98 Games.

All amounts are in PKR

There is no currency conversion at 98 Games. You deposit in rupees, bet in rupees, and withdraw in rupees.

Min deposit Rs 200 — no maximum on most methods

IBFT and card deposits have no cap from our end. Easypaisa and JazzCash limits are set by those services.

Easypaisa and JazzCash are the fastest options

Deposits are instant. Withdrawals process within 10 minutes in most cases. No fees charged by 98 Games.

Payments must be in your own name

Third-party deposits and withdrawals to accounts not registered in your name will be rejected.

Bonus funds have a 1× rollover before withdrawal

Bet the bonus amount once at 1.80+ odds within 30 days and it becomes cash. Your stake balance is always withdrawable.

Ready to Get Started?

Register at 98 Games and Claim Your Rs 10,000 Welcome Bonus Today

You have read through the FAQ — now it is time to put it into practice. Create your free 98 Games account, deposit as little as Rs 200 via Easypaisa or JazzCash, and your 100% welcome bonus is credited automatically. The whole process takes under two minutes.

  • 100% match on first deposit · Min Rs 200 · Up to Rs 10,000 bonus
  • PSL betting, crash games, card games, virtual sports — all in PKR
  • 18+ only · T&Cs apply · Please bet responsibly
Register Free Now Already a Member? Login
Welcome Bonus
Rs 10,000
100% first deposit match
Easypaisa JazzCash NayaPay SadaPay IBFT Visa/MC

18+ only · Gambling involves financial risk · Responsible Gaming tools available · Full T&Cs apply