Player Safety First

Responsible Gaming at 98 Games — Play Safe, Stay in Control

Betting is meant to be fun. At 98 Games we genuinely want it to stay that way for every Pakistani player on our platform. This page covers the tools available to you, the warning signs worth knowing, and how to get help if things ever feel less in control than they should.

Play Responsibly — Register View FAQ
Deposit Limits

Set weekly & monthly caps

Self-Exclusion

Pause or close your account

Session Reminders

Get notified on session length

Reality Check

Track wins, losses & time

Your Wellbeing First
We care more about your long-term health than any short-term revenue figure.

Free Tools, Always Accessible
All responsible gaming tools are free, in your account settings, and usable without contacting support.

Urdu Support Available
Our support team handles responsible gaming concerns in both Urdu and English, 24/7.

Proactive Monitoring
Our system flags unusual betting patterns and our team can reach out before a problem escalates.

Understanding the Basics

What Responsible Gaming Actually Means at 98 Games

Responsible gaming is not just a phrase we put on a page to satisfy a regulatory checkbox. At 98 Games it shapes real decisions — from the tools we build into every account to the way our customer support team is trained to handle conversations about problem gambling.

The core idea is straightforward. Betting on cricket, PSL, virtual sports, or any of the other markets at 98 Games should be something you do for entertainment — not as a way to earn an income, not as a way to recover money you have already lost, and not at the expense of things that matter more in your life, like your family, your finances, or your mental health.

Most people who use 98 Games do so casually and within their means. They place a bet on a PSL match, have a bit of fun watching the game, and move on. That is exactly how it is supposed to work. Responsible gaming at 98 Games is about making sure that stays true for every user — and about having proper support in place for the smaller number of people for whom betting becomes a harder habit to manage.

If you are ever unsure whether your betting habits are healthy, the sections below will help you assess where you stand. And if you already know things have gone further than they should, please use the tools available in your account or reach out to our support team. There is no judgement here — just practical help.

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Play for fun — know your limits
Player Protection Tools

Six Responsible Gaming Tools Built Into Every 98 Games Account

All of these are free, accessible without calling support, and designed to help you stay in control of your betting activity at 98 Games.

Deposit Limits

Set a hard cap on how much you can deposit into your 98 Games account per week or per month. Once set, the limit takes effect immediately. You can reduce it any time — but increasing it requires a 24-hour cooling-off period. This gives you space to think before loosening any restriction you have placed on yourself.

Available in Account Settings

Session Time Reminders

Configure a notification that appears after you have been actively logged in and betting for a set period — 30 minutes, 1 hour, 2 hours, or whatever works for you. The reminder gives you a moment to step back, check how things are going, and decide if you want to continue or log out. It does not force a logout, but it does interrupt the flow long enough to prompt a conscious decision.

Available in Account Settings

Reality Check — Betting History

At any time you can pull up a summary of your 98 Games betting activity for a period you choose — last 7 days, last 30 days, or a custom range. The summary shows total amount wagered, total wins, total losses, and net result. Seeing real numbers in front of you, rather than relying on memory, is one of the most effective ways to stay grounded about where your betting actually stands.

Available in Account History

Temporary Self-Exclusion

If you want a break from 98 Games betting, you can exclude yourself for a set period — 1 day, 7 days, 30 days, 90 days, or 6 months. During the exclusion period, you will not be able to log in, deposit, or place bets. Any existing winnings remain safe in your account balance and are accessible once the exclusion period ends. Exclusion periods cannot be shortened once set.

Available in Account Settings

Permanent Account Closure

If you have decided that you no longer want to use 98 Games and want your account permanently closed, you can request this through our support team at any time. Your existing balance will be processed for withdrawal to your registered payment method before the account is closed. Permanent closure means the account cannot be reopened under any circumstances — including creating a new account using the same identity.

Contact Support to Activate

Proactive Account Monitoring

The 98 Games responsible gaming system runs automated checks on account-level activity patterns — looking for indicators such as rapid successive deposits after losses, unusual late-night activity, or significant betting volume increases over a short period. If these indicators are detected, a member of our responsible gaming team may reach out directly via SMS or email to check in. This is not about restrictions — it is about making sure you are okay.

Automatic — No Setup Needed
98 games

Setting limits and using responsible gaming tools is part of smart, enjoyable betting

Step-by-Step Guide

How to Set Up Responsible Gaming Controls on Your 98 Games Account

The tools described above take less than two minutes to set up. Here is exactly where to find them.

1
Log In to Your 98 Games Account

Head to 98games.bet and log in using your registered mobile number and password. Two-factor authentication users will need to complete the SMS verification step as usual.

2
Go to Account Settings

Tap or click your account icon in the top right corner of the screen. Select "Account Settings" from the dropdown menu. On mobile, this is accessible from the hamburger menu at the top right.

3
Open the Responsible Gaming Tab

Within Account Settings, locate the "Responsible Gaming" tab. This is where deposit limits, session reminders, and self-exclusion options are all grouped together in one place.

4
Configure Your Preferences

Select the tool you want to use, enter your preferred limit or duration, and confirm. Changes take effect immediately for limit reductions. Increases to limits require a 24-hour cooling-off period before activating.

5
Contact Support for Permanent Closure

If you want to permanently close your 98 Games account, contact support via live chat or email at support@98games.bet. A member of our team will guide you through the process and process your remaining balance for withdrawal.

Know the Warning Signs

Ten Signs That Betting May Have Become a Problem

Most people who bet do so safely. But problem gambling can develop gradually and it is not always easy to notice from the inside. These are the signs worth paying attention to — in yourself or in someone you know.

1
Betting More Than You Can Afford to Lose

You regularly place bets using money that was set aside for rent, groceries, bills, or other essentials — not discretionary spending.

2
Chasing Losses

After losing, your first instinct is to deposit more and bet again to try to win it back rather than accepting the loss and stepping away.

3
Hiding Betting Activity From Family

You find yourself clearing browser history, deleting transaction SMS messages, or making excuses to avoid family members seeing how much you bet or have lost.

4
Feeling Anxious or Irritable When Not Betting

You feel restless, stressed, or unable to concentrate when you are not able to access the platform — particularly during a big PSL match or tournament.

5
Borrowing Money to Fund Betting

You have borrowed money from friends, family members, or financial services with the intention of using it for betting, or to cover losses from betting.

6
Spending More Time Betting Than Planned

Sessions that were supposed to last 20 minutes regularly extend to 2 or 3 hours. You frequently lose track of time on the platform.

7
Neglecting Work, Studies, or Family

Betting has started to interfere with professional responsibilities, academic performance, or time spent with family and friends in ways that others have noticed.

8
Thinking About Betting Constantly

A large portion of your mental bandwidth throughout the day is taken up with thinking about upcoming matches, odds, potential bets, or past results.

9
Feeling Guilt or Shame After Betting

After most sessions you feel regret, guilt, or shame — particularly about the amounts you spent — but this feeling fades and you bet again anyway.

10
Previous Attempts to Cut Back Have Failed

You have told yourself you will bet less or stop altogether on multiple occasions but have found it difficult or impossible to follow through without external support.

Recognising one or two of these signs does not automatically mean you have a serious problem — but it is worth paying attention. If you recognise several, or if the signs feel persistent, please use the 98 Games self-exclusion tools or reach out to our support team. It is also worth speaking to someone you trust — a family member or friend who can give an honest outside perspective can sometimes see things more clearly than we can ourselves.

Quick Self-Assessment

A Short Check-In — How Are Your Betting Habits?

This is not a clinical diagnostic tool — it is a quick, private way to check in with yourself. Answer honestly. Only you can see the result.

Question 1 of 5 — In the last month, have you bet more money than you originally planned to?
Question 2 of 5 — After a losing session, do you typically deposit more to try to win the money back?
Question 3 of 5 — Have you hidden your betting activity or losses from family or close friends?
Question 4 of 5 — Has betting started to affect your finances, work, studies, or personal relationships?
Question 5 of 5 — Have you tried to cut back on your betting before but found it difficult?
Practical Advice

Eight Tips for Keeping Your Betting Safe and Enjoyable at 98 Games

These are the habits that consistently separate people who enjoy betting long-term from those who find it becomes a source of stress. None of them are complicated — they just require a bit of intentionality.

Set a budget before you deposit

Decide on a monthly betting budget that is genuinely disposable income — money you could lose entirely without any impact on your life. Deposit only that amount and treat it as your entertainment budget for the month.

Never bet to recover losses

Chasing losses is the fastest way for a bad session to become a serious problem. Accept losses as part of the experience and resist the urge to deposit more to win them back.

Treat betting as entertainment, not income

No betting strategy reliably produces income over time. 98 Games is a platform for entertainment. Approaching it as a potential income source leads to the kind of pressure that makes gambling harmful.

Take regular breaks

Step away from the platform between sessions. If you have been betting for more than an hour without a break, log out and do something else for a while. The markets will still be there.

Do not bet when upset, stressed, or under pressure

Emotional states affect decision-making. Betting when you are frustrated, anxious, or going through a difficult personal period tends to lead to larger bets and less careful choices.

Use the deposit limit tool before you feel you need it

The most effective time to set a deposit limit is when things are going fine — not after a bad run. Setting limits while you are in a good headspace means they will be in place if and when things get harder.

Keep betting in proportion to the rest of your life

If the amount of time and mental energy you spend on betting is starting to crowd out other things — other hobbies, family time, social life — that is a signal worth taking seriously.

Talk to someone if things feel out of hand

Whether that is a family member, a close friend, or the 98 Games support team, talking about it is almost always better than managing it alone. There is no shame in it — it is just the sensible thing to do.

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Common Questions

Responsible Gaming FAQ — 98 Games Pakistan

Answers to the questions our support team hears most often about responsible gaming tools and policies at 98 Games.

Log in to your account and go to Account Settings, then select the Responsible Gaming tab. From there you can set a weekly or monthly deposit limit in PKR. The limit takes effect immediately. If you want to reduce your limit, it applies right away. If you want to increase it, there is a mandatory 24-hour cooling-off period to give you time to reflect before the higher limit activates.

No. Once a self-exclusion period is set on your 98 Games account, it cannot be shortened. This is intentional — the cooling-off period is designed to give you a genuine break rather than one that can be cancelled the moment you have an urge to bet. Temporary exclusions can range from 1 day to 6 months. When the period ends, your account reactivates automatically. Permanent exclusion cannot be reversed at all.

Your account balance remains intact and safe during a self-exclusion period. No bets can be placed and no deposits can be made while the exclusion is active, but the balance is not affected or forfeit. When the exclusion period ends and you log back in, your full balance will be available. If you have opted for permanent account closure, your balance will be processed for withdrawal to your registered payment method before the account is closed.

No. During a self-exclusion period, the identity associated with your account — your CNIC, mobile number, and name — is flagged in our system. Attempts to register a new account using the same identity will be blocked. If our system detects a duplicate registration attempt from a self-excluded user, the new account will be closed and the matter will be reviewed by our compliance team. We take this seriously because circumventing exclusion defeats the entire purpose of the tool.

We understand that problem gambling affects families and close relationships, not just the individual. If you are concerned about someone's gambling, the most important first step is to talk to them directly if you feel safe doing so. Let them know what you have noticed and that you are coming from a place of concern, not judgment. If they are open to it, you can encourage them to use the self-exclusion tools on their 98 Games account or to contact our support team. Our support agents are available in Urdu and English and are trained to handle these conversations with sensitivity.

Setting a deposit limit does not disqualify you from any 98 Games bonus or promotion. Bonuses are calculated based on the deposit amount you actually make, which will naturally be within your limit. If your limit is set below the minimum qualifying deposit for a particular promotion, you will not qualify for that specific bonus — but your limit will not penalise you in any other way. We want responsible gaming controls to be friction-free to use, and that means no hidden penalties for using them.

The 98 Games Responsible Gaming Pledge

We commit to always providing free, accessible player protection tools. We commit to treating every responsible gaming interaction — whether a tool activation or a support conversation — with complete privacy and without judgment. We commit to monitoring our platform for signs of harmful gambling and reaching out before problems escalate. We commit to honouring every self-exclusion request immediately and completely. We commit to the wellbeing of our Pakistani users over short-term platform revenue, always.

About 98 Games
Start Safely

Enjoy 98 Games the Right Way — Register Today With Your Limits Already Set

The best time to set up responsible gaming controls is before you ever have a bad run. Register at 98 Games, set your monthly deposit limit from day one, and enjoy PSL betting, virtual cricket, and all of our markets from a position of control.

  • Min deposit Rs 200 · Easypaisa & JazzCash accepted
  • 100% welcome bonus up to Rs 10,000 on first deposit
  • Deposit limits available from the moment you register
  • 18+ only · T&Cs apply · Please play responsibly
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